Refund and Returns Policy

RETURN POLICY

Last updated January 01, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

UhalisiShopee

Attn: Returns

__________

Nairobi, Kasarani 00100

Kenya

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Gift cards

● Downloadable software products

● Digital Products eg, PDFs, E-books, E.T.C

● Some health and personal care items

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.

● Do not send your purchase back to the manufacturer

● __________

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+(254)101-462-967

support@uhalisishopee.tanz-tech.com

Cart

Cart

Refund and Returns Policy

15%

off, especially for you

Cart